Quality Control

Our staff are experienced, motivated and of the highest quality. They are reliable, professional and dedicated individuals operating as a team to provide our clients with a quality, competitive service.

The Company has a policy of ongoing training for all members of staff and maintains its high standards by internal audits, regular meetings, and clear objectives.

We have established quality control systems, catering to each client’s needs, and designed to maximise the recovery of your costs (Claimant) or the savings on legal costs liability (Defendant) as quickly as possible.

We have case tracking systems providing our clients with easy access to current status information on each matter. Each client has a dedicated Account Manager.

Services are available via our website for clients to monitor their ongoing cases. Clients are provided with a user name and password and can access their own private area which includes details of all ongoing cases, key information and current status.

  • Investing in our people
  • Training & Development
  • Clear Objectives